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We Make You Unique

The Pearl Cart, your trusted destination for fashion and style since 2023. We offer a carefully curated collection of men’s wear, women’s wear, artificial jewellery, fashion accessories, ethnic wear, casual wear, party wear, and festive collections to suit every occasion. Our goal is to bring the latest trends, quality craftsmanship, and affordable prices together, making fashion accessible to everyone. Whether you’re looking for elegant sarees, stylish dresses, trendy shirts, fashionable jewellery, or statement accessories, we have something for every taste and style. At The Pearl Cart, customer satisfaction is at the heart of everything we do. We continuously update our collections to provide fresh designs and timeless fashion, helping you express your unique personality with confidence and elegance every day.

Terms & Conditions

Welcome to The Pearl Cart. By accessing and using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

The Pearl Cart is an online fashion and lifestyle store offering men’s wear, women’s wear, artificial jewellery, fashion accessories, ethnic wear, and related products.

2. Product Information

We make every effort to display our products accurately. However:

  • Product colors may vary slightly due to lighting, photography, and screen settings.
  • Minor variations in design, embroidery, print placement, or handcrafted details are not considered defects.
  • Product availability and pricing may change without prior notice.
3. Orders & Payments
  • All orders are subject to acceptance and availability.
  • Full payment must be completed before order processing and dispatch.
  • The Pearl Cart reserves the right to cancel or refuse any order at its discretion.
  • Customers are responsible for providing accurate billing and shipping information.
4. Shipping & Delivery
  • Orders are shipped through India Post and trusted courier partners.
  • We offer both domestic and international shipping.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, holidays, or unforeseen circumstances.
  • The Pearl Cart shall not be liable for delays caused by third-party logistics providers.
5. International Orders
  • International customers may be required to pay customs duties, taxes, VAT, import fees, or other government charges applicable in their country.
  • Such charges are the sole responsibility of the customer.
  • The Pearl Cart is not responsible for customs-related delays or additional charges.
6. Mandatory Unboxing Video

To protect both customers and The Pearl Cart, customers must record a clear, uninterrupted video while opening the package.

The video must:

  • Start before opening the sealed package.
  • Clearly show the shipping label and package condition.
  • Continue until the product is fully unpacked and inspected.
  • Be unedited and clearly visible.

Any claim regarding damaged, defective, incorrect, missing, or tampered products must be supported by this unboxing video.

Claims submitted without a valid unboxing video may not be accepted.

Returns & Refunds

Returns are accepted only for eligible products as mentioned on the product page.

Return requests:

  • Must be submitted within 2 days of delivery.
  • Are subject to verification and approval by The Pearl Cart.
  • Require customers to send approved return products to our warehouse at their own expense.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including logos, images, text, graphics, designs, product photographs, and branding materials, are the property of The Pearl Cart and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

The Pearl Cart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.

10. Policy Updates

The Pearl Cart reserves the right to update these Terms & Conditions at any time without prior notice.

11. Contact Us

For questions regarding these Terms & Conditions, please contact us through the contact information available on our website.

Privacy Policy

The Pearl Cart values your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Details
  • Payment Information processed through secure payment gateways
  • Device and website usage information
2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Provide customer support
  • Manage returns, refunds, and exchanges
  • Verify return claims and submitted unboxing videos
  • Send order updates and notifications
  • Improve our products and services
  • Comply with legal obligations
3. Information Sharing

We do not sell, rent, or trade customer information.

Information may be shared only with:

  • India Post and courier partners for shipping and delivery
  • Payment gateway providers
  • Technology service providers supporting our website
  • Government authorities when legally required
4. Return Verification Information

For return, refund, or damage claims, we may collect:

  • Product photographs
  • Packaging photographs
  • Unboxing videos
  • Customer communication records

This information is used solely for claim verification, fraud prevention, and customer support.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, website functionality, and performance analysis.

6. Data Security

We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

7. Customer Rights

Customers may request access, correction, or deletion of their personal information where legally permitted.

8. Third Party Services

Our website may contain links to third party websites. We are not responsible for the privacy practices of external websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

10. Contact Us

For privacy related concerns, please contact The Pearl Cart using the contact details provided on our website.